Welcome to Riwaaj Atiire! By using our website and services, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase.
1.1. These terms and conditions govern your use of our website and all transactions carried out on it.
1.2. By accessing or using our website, you confirm that you accept these terms and agree to comply with them.
1.3. We reserve the right to modify these terms at any time without prior notice. Continued use of our website after any changes indicates your acceptance of the updated terms.
2.1. All products listed on our website are genuine and sourced from trusted Pakistani brands.
2.2. While we strive to ensure accurate product descriptions and images, slight variations in color or texture may occur due to screen settings or lighting.
2.3. Availability of products is subject to stock levels, and we reserve the right to update or remove items without prior notice.
3.1. All prices listed on the website are in PKR and include applicable taxes unless stated otherwise.
3.2. We accept multiple payment methods, including Cash on Delivery (COD), bank transfers, and online payment gateways.
3.3. Payments must be made in full before the order is dispatched. For COD, payment is required upon delivery.
4.1. Orders are processed and dispatched within 1-3 business days. Delivery times range from 3-7 business days depending on your location.
4.2. We are not liable for delays caused by unforeseen circumstances such as courier issues or natural events.
4.3. Customers are responsible for providing accurate shipping information. Any additional costs due to incorrect details will be borne by the customer.
5.1. We accept returns or exchanges for damaged or defective products within 7 days of delivery.
5.2. Products must be unused, unwashed, and in their original packaging with all tags attached to qualify for a return or exchange.
5.3. Custom-stitched items or discounted/sale items are not eligible for returns or exchanges.
5.4. Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect.
6.1. All content on our website, including images, text, and designs, is the property of Riwaaj Atiire and protected by intellectual property laws.
6.2. You may not reproduce, distribute, or use any content without prior written permission from Riwaaj Atiire.
7.1. We value your privacy and ensure that your personal information is handled securely.
7.2. By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.
8.1. Riwaaj Atiire shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
8.2. In case of a dispute, our maximum liability shall be limited to the amount paid by the customer for the specific product.
9.1. These terms and conditions are governed by the laws of Pakistan.
9.2. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Pakistan.
If you have any questions or concerns regarding these terms and conditions, please feel free to contact us through our Contact Us page or email us directly.
Thank you for choosing Riwaaj Atiire. We look forward to serving you!